Effective Date: June 24, 2026
Termnex (“we,” “us,” or “our”) operates termnex.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
Information you provide directly:
When you contact us via our inquiry form or email, we collect your name, email address, company name, and any project details you share. We use this information solely to respond to your inquiry and process your order.
Information collected automatically:
We use Google Analytics to collect anonymous data about site visits, including pages viewed, time on site, and general geographic location (country/region level). This data contains no personally identifiable information.
How We Use Your Information
- To respond to product inquiries and provide quotations
- To process and fulfill orders
- To send order-related communications (invoices, shipping documents, delivery confirmation)
- To improve our website content based on anonymous usage data
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Retention
We retain inquiry and order records for up to 5 years for accounting and legal compliance purposes. You may request deletion of your data at any time by contacting us at info@termnex.com.
Cookies
Our website uses essential cookies required for basic site functionality. We also use Google Analytics cookies to understand anonymous traffic patterns. You can disable cookies in your browser settings at any time.
Third-Party Services
We use the following third-party services in the course of business:
- Google Analytics — anonymous website traffic analysis
- PayPal, Wise, and bank wire transfer (T/T) — payment processing
- WPForms — contact form processing
Each service operates under its own privacy policy.
International Transfers
Termnex is based in China. If you contact us from outside China, your information will be processed in China. By submitting an inquiry, you acknowledge this transfer.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, email us at info@termnex.com. We will respond within 30 days.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision.
Contact
Termnex
Email: info@termnex.com